About

Jhumkee is an independent user experience consultant based in Pune, India.
Her diverse experiences of over 15 years with companies in the US and India have covered technical, consulting, research and project leadership roles.
 
Jhumkee brings to any situation both a distinct vision and perspective as well as the ability to translate it into successful and sound practice. Her unique background in usability and design, as a consultant and employee and as a researcher, practitioner and writer are the reason. Above all, her ability to empathize along with her global view creates balance and quality in whatever she undertakes.
 
Her work with Fortune 500 organizations has covered small consumer products as well as software driven user experiences of next generation products, concepts and documentation in various domains.
 
In a recent role, she seeded the user experience service at an outsourced product development company, establishing the crucial balance among components of an offshore setup. She was instrumental in the initial visioning and realization and thereafter in leading it and its new initiatives, research, training and long-term interests. She additionally initiated new businesses in ‘usability in e-governance’ for the city government of Pune and in ’UX training.’
She is presently shaping a user experience consulting practice out of a market research and web design focused organization.
 
Jhumkee is an inspiring mentor and enjoys creating success in others.
 
Jhumkee holds a Masters in Human Factors Engineering Design from Tufts University, USA, a Masters in Industrial Design from Indian Institute of Technology, Bombay, India and a BSME from College of Engineering, Pune, India.
 
She has 3 awards, 11 publications and 7 articles to her credit, has delivered several invited talks and presents at national and international conferences.
 
Jhumkee writes, presents, teaches and enjoys spreading the message of user experience.
 
Her current research interests are offshore user experience, usability in e-governance and the overlap of usability with both industrial design and market research.

In the middle years of her career, Jhumkee pursued her passion for children and spent several years researching the best of the east and west in education. She then launched and successfully ran SPARKLES, an educational enrichment center for children. She also pioneered there the concept of a quality day care. For more on Jhumkee in this career, click here.